By signing accepting these terms and conditions, I hereby authorise the staff of Vida to act for me according to their best judgment in any emergency requiring medical attention. I release Vida from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Vida. I agree to Vida’s make up, cancellation, parental involvement, and privacy policy. Photographs and Video make be taken and used in promotions by Vida.
Privacy Policy
Your privacy is important to us. The data collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
When joining a tennis program at a participating Vida venue your information will only be used by the tennis club to join you to the club for a free club coaching membership. This will also entitle you to use the courts at the club during coaching and gives you personal accident insurance through our National Sporting Body, Tennis Australia.
When players aged between 3 and 13 years of age join a Vida coaching program, their details will be registered with Tennis Australia's Hot Shots program to enable to player to receive a free starter gift, exclusive competitions and loads of tennis benefits! All the information can be found on the following link https://hotshots.tennis.com.au/register/
Medical & Liability
I hereby authorise the staff of Vida to act for me according to their best judgment in any emergency requiring medical attention. I release Vida from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Vida.
Photography & Video Images
I acknowledge that Vida Tennis may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this usage, including for marketing & promotion purposes, is without compensation or notice to myself. Images may be used on our website, social media and other promotional material.
Make Up & Cancelation Policy
If you are unable to attend a session due to illness or school camp etc. you must notify your coach prior to your lesson in order to arrange a make-up lesson. Lessons will only be made up if your Vida coach is notified with sufficient time prior to the start of your lesson (preferred 24 hours prior). Notification of absence or arrangement of a make-up can be made directly with your coach. Please be considerate that the late cancellation of sessions leads to inefficient time use for our team & therefore lost opportunities for others. This policy is to deter people from preventing those clients who are seeking a coaching session, missing an opportunity to see one of the coaches. All missed sessions will be made up during the term or in the school holiday period. If this cannot be done a credit can be discussed with your coach for the following term.
Wet Weather & Heat Policy Communications
Where possible your coach will contact you via phone message or email to let you know if your lesson/s will be cancelled due to wet weather or heat policy. If you do not get a call, text or email, please presume the lesson is going ahead as normal. Vida have a policy for all coaches to avoid the use of Mobile Phones while one court coaching where possible to make sure our attention is directed to the current lesson at all times. If you coach does not answer their phone, they are more than likely on court coaching. When the temperature reaches 37 degrees and over at your tennis venue, all coaching sessions will be suspended until the temperature drops. Please be aware the temperature will be taken at the individual venue and your safety is our primary concern.
Registration & Fees
In order to secure your place for weekly programs, camps or other events, Vida require that you complete a registration form (online or hard copy) in the weeks before the start date and return to us with payment. All Holiday, Tournament, Camp or Event program fees are due before the start of the program/s. All term fees are due within the first 3 weeks of coaching term. Places will not be guaranteed if forms and payment are not received prior to commencement of the term / program. Please indicate on your registration form your preferred times and days (for weekly programs) and we will do our best to meet with your request. If you are following on from a previous term please indicated if you require any changes to your current time. Late Fees Any late payments, more than 30 days past the invoice date, shall attract a late payment penalty fee as set down by the Penalty Interest Act 1983.
Parental Involvement
https://www.vidatennis.com.au/terms-and-conditions/
